Acadastore Privacy Policy

PRIVACY POLICY

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Welcome to Acadastore!

This Privacy Policy explains how Acadastore ("Acadastore", "we", "us", or "our") collects, uses, stores, shares, and protects personal information when you use our website, educational platform, applications, subscriptions, school services, and related products and services ("Services").
Acadastore is committed to protecting your privacy and handling personal information responsibly. We collect information necessary to provide our educational Services, manage accounts, process subscriptions and payments, support schools and institutions, maintain the security of our platform, and improve our Services.
We do not sell your personal information. Depending on where you live, you may also have rights to access, correct, delete, restrict, or obtain a copy of personal information that we maintain about you.
Effective Date: August 15, 2026
Last Updated: August 15, 2026

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information that Acadastore collects through our Services, including our website, account registration and authentication services, online learning platform, examinations and assessments, lessons, books, school and institutional accounts, subscriptions, payment and voucher services, referral programs, support communications, and other Acadastore functionality.
This Policy applies to users of Acadastore including students, parents, guardians, teachers, schools, school administrators, institutional users, vendors, subscribers, and visitors to our website.
This Privacy Policy does not apply to third-party websites, applications, payment processors, or other services that may be linked to or integrated with Acadastore. Those organizations maintain their own privacy policies and practices.

2. Information We Collect

We collect different types of information depending on how you interact with Acadastore.

Account and Profile Information

When you create or maintain an Acadastore account, we may collect information including:
• First name, middle name, and last name
• Email address
• Date of birth
• User type or account role
• Profile photograph or avatar, where provided
• Telephone or secondary contact information, where provided
• Address information, where provided
• City, state, postal code, and country
• School or educational institution affiliation
• Class, grade, subject, and educational category information

Educational and Learning Information

When you use Acadastore's educational features, we may collect and process information relating to your learning activities, including:
• Subjects, topics, lessons, and educational materials accessed
• Question papers and assessments
• Questions attempted and responses submitted
• Assessment activity and educational progress
• Lesson participation
• Teacher-created lessons and lesson notes
• Discussion messages and replies
• Books, reviews, comments, and educational resources
• Assigned learning groups and related activities

School and Institutional Information

If your account is associated with a school or educational institution, we may collect information including:
• School name
• School address
• School identifier
• School subscription or membership plan
• Your association with the school
• Your institutional role or permission level

Subscription and Membership Information

Acadastore may collect and maintain information relating to the Services and plans assigned to your account, including:
• Membership or subscription plan
• Subscription status
• Subscription start and expiration information
• Voucher codes and voucher redemption information
• Trial, teacher, paid, school, or other plan information
• Membership renewals and upgrades

Payment and Transaction Information

When you purchase a subscription, renew a membership, redeem a voucher, or otherwise make a payment through Acadastore, we may collect transaction-related information such as:
• Payment transaction reference
• Transaction identifier
• Payment amount
• Currency
• Payment date
• Payment method
• Payment status
• Membership or subscription associated with the payment
• Voucher or bank-payment reference information, where applicable
Acadastore does not intend to store your complete credit-card or debit-card number, card security code, or equivalent payment credentials.
Online payments may be processed through third-party payment service providers such as Paystack. Payment information supplied directly to a payment provider is subject to that provider's own privacy and security practices.

Referral Program Information

If you participate in an Acadastore referral program, we may collect information including your email address, the email address of the person you refer, referral codes, referral relationships, and information required to administer referral incentives or rewards.

Files and User-Generated Content

Certain Acadastore features may allow students, teachers, schools, or other users to upload, create, store, or interact with educational files and content.
We may process information associated with those files and the storage location assigned to your account in order to provide the requested Services.

Information Collected Automatically

When you access Acadastore, we may automatically collect certain technical or usage information, including:
• IP address
• Browser type and version
• Operating system
• Device information
• Login and session information
• Date and time of access
• Pages and Acadastore features accessed
• Error, diagnostic, and security information

3. How We Use Your Information

Acadastore may use personal information to:
• Create, authenticate, and manage user accounts
• Provide and operate the Acadastore educational platform
• Deliver lessons, assessments, question papers, books, and other learning resources
• Manage student, teacher, parent, school, vendor, and administrative functionality
• Manage memberships, subscriptions, school plans, renewals, and vouchers
• Process and reconcile payments and transactions
• Send account verification and password-reset communications
• Send transactional notices relating to subscriptions, payments, and account activity
• Provide customer support and respond to inquiries
• Operate referral programs where offered
• Store and deliver user-created educational content
• Diagnose technical problems and improve Acadastore
• Prevent fraud, misuse, and unauthorized access
• Protect our users, Services, systems, and information
• Enforce our Terms, agreements, and policies
• Comply with legal, regulatory, financial, and accounting obligations

4. Legal Bases for Processing Personal Information

Where the General Data Protection Regulation ("GDPR"), United Kingdom GDPR, or similar privacy legislation applies, Acadastore may process personal information under one or more of the following legal bases:
Performance of a Contract: Processing may be necessary to create and manage your account and provide Acadastore Services requested by you or your institution.
Legitimate Interests: We may process information where necessary for legitimate business interests such as maintaining platform security, preventing fraud, providing customer support, operating the Service, and improving Acadastore.
Consent: We may rely on your consent where applicable law requires consent for specific processing activities.
Legal Obligations: We may process or retain information where required to comply with applicable laws, regulations, court orders, tax obligations, accounting requirements, or other lawful requests.

5. School and Enterprise Data Handling

Acadastore provides functionality that allows schools and other educational institutions to manage students, teachers, administrators, educational resources, and subscription plans.
An Acadastore account may be created directly by a user or may be assigned, associated, or administered by a school or educational institution.

Institution-Managed Accounts

If your Acadastore account is managed by a school or institution, authorized administrators of that institution may have access to information associated with users under their Acadastore account as necessary to administer educational Services.
Depending on the relationship and applicable law, the school or institution may act as the data controller for certain information, while Acadastore may act as a data processor or service provider on behalf of that institution.

School Administrator Access

Authorized school administrators may be able to:
• Associate students and teachers with their school
• Create or manage institution-associated user accounts
• Manage school subscription plans
• Assign educational resources
• View information necessary to administer Acadastore services for their institution
• Manage user roles and access where supported by the Service

School Data Separation

Acadastore uses account associations, role-based authorization, and application access controls designed to limit access to information based on a user's role, permissions, and institutional relationship.
Users associated with one school should not have administrative access to another school's information unless independently authorized to do so.

6. When We Share Your Information

Acadastore does not sell personal information.
We may share personal information in limited circumstances as described below.

Service Providers

We may use third-party companies and service providers that perform services on our behalf, including:
• Cloud hosting and infrastructure providers
• Data storage providers
• Email and notification services
• Payment processing providers
• Technical support providers
• Security and fraud-prevention services
• Diagnostic and monitoring services
These providers may receive information that is reasonably necessary to perform services on behalf of Acadastore.

Schools and Institutions

Where you use Acadastore through a school or institution, information associated with your account may be available to authorized administrators of that institution as reasonably necessary to administer Acadastore Services.

Legal and Security Requirements

We may disclose information where reasonably necessary to:
• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect Acadastore's legal rights or property
• Protect our users or other individuals
• Investigate fraud, abuse, or security incidents
• Enforce our agreements, Terms, and policies

7. Data Retention

Acadastore retains personal information only for as long as reasonably necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
The appropriate retention period may depend on the type of information and the purpose for which it was collected.
Account Information: generally maintained while your account remains active and for a reasonable period afterward where necessary.
Educational Information: may be retained according to applicable Acadastore, school, or institutional requirements.
Financial and Transaction Records: may be retained as necessary for accounting, taxation, auditing, fraud prevention, dispute resolution, and other legal obligations.
Security and Technical Records: may be retained for a reasonable period for security, diagnostics, fraud prevention, and operational purposes.
Information may also remain temporarily within protected backup systems until those backups are replaced or expire.
When information is no longer required, Acadastore may securely delete, anonymize, aggregate, or otherwise de-identify the information.

8. Your Privacy Choices and Rights

Depending on your jurisdiction and applicable privacy law, you may have the right to:
• Request confirmation that Acadastore processes your personal information
• Request access to personal information maintained about you
• Request correction of inaccurate or incomplete information
• Request deletion of eligible personal information
• Request restriction of certain processing activities
• Obtain eligible personal information in a portable format
• Object to certain processing activities
• Withdraw consent where processing relies upon consent
• Exercise applicable rights relating to sale, sharing, profiling, or targeted advertising
Acadastore may need to verify your identity before fulfilling certain privacy requests.
Some information may be retained despite a deletion request where retention is permitted or required for legal obligations, security, fraud prevention, financial recordkeeping, dispute resolution, or other legitimate purposes.

9. GDPR and European Privacy Rights

If the GDPR, UK GDPR, or similar privacy legislation applies to you, your rights may include:
Right of Access: You may request confirmation regarding whether we process your personal information and obtain a copy of eligible data.
Right to Rectification: You may request correction of inaccurate or incomplete data.
Right to Erasure: You may request deletion of personal information in circumstances provided by applicable law.
Right to Restriction: You may request that processing of your information be restricted in certain circumstances.
Right to Data Portability: Where applicable, you may request eligible personal data in a structured, commonly used, machine-readable format.
Right to Object: You may object to certain processing based upon legitimate interests where applicable.
Right to Withdraw Consent: Where we rely upon consent, you may withdraw that consent at any time. Withdrawal does not affect processing performed before consent was withdrawn.
Right to Complain: You may have the right to submit a complaint to the appropriate data protection supervisory authority.

10. California and U.S. State Privacy Notice

Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws.

Categories of Information We May Collect

Depending on how you use Acadastore, we may collect:
Identifiers: such as name, email address, account identifier, and IP address.
Account and Customer Information: such as membership, subscription, voucher, payment-reference, and account administration information.
Internet or Electronic Activity: such as login, session, application usage, and technical records.
Education-Related Information: such as school association, class information, lessons, examinations, assessments, and educational activities.
User-Provided Content: such as communications, discussions, educational submissions, files, and other information you provide through Acadastore.

Sale or Sharing of Personal Information

Acadastore does not sell personal information for monetary consideration.
Acadastore does not intend to share personal information for cross-context behavioral advertising unless we provide the notices and choices required by applicable law.

U.S. State Privacy Rights

Where applicable, residents may have rights to:
• Know what personal information is collected
• Access personal information
• Correct inaccurate personal information
• Delete eligible personal information
• Obtain a portable copy of eligible information
• Opt out of certain sales, sharing, profiling, or targeted advertising
• Exercise privacy rights without unlawful discrimination

11. International Data Transfers

Acadastore, its cloud infrastructure, and its service providers may process information in countries other than the country where you reside.
Privacy and data-protection laws may differ between jurisdictions.
Where required by applicable law, Acadastore uses appropriate safeguards for international transfers, which may include contractual protections, approved data-transfer mechanisms, and other legally recognized safeguards.

12. Data Security

Acadastore uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.
Security controls may include:
• HTTPS/TLS protection for supported communications
• Account authentication controls
• Role-based authorization
• Password protection controls
• Email verification
• Secure password-reset processes
• Account lockout and authentication security controls
• Restricted administrative permissions
• Cloud and application security controls
• Logging, monitoring, and system-maintenance practices
No electronic system, storage environment, or transmission method can be guaranteed to be completely secure. Therefore, while Acadastore uses reasonable safeguards, we cannot guarantee absolute security.
If we become aware of a security incident involving personal information, we will take appropriate actions consistent with applicable legal requirements.

13. Children and Student Privacy

Acadastore is an educational platform and may be used by students, including minors, when authorized by a parent, guardian, school, teacher, or other appropriate educational institution.
Where a school provides or manages student access to Acadastore, the school or institution is responsible for providing required notices and obtaining parental or guardian consent where required under applicable law.
Acadastore seeks to collect and process student information only as reasonably necessary to provide educational, administrative, security, and support functionality.
Acadastore does not knowingly sell student personal information.
Parents or guardians who believe that information relating to a child has been collected or processed improperly may contact Acadastore to request that the matter be reviewed.

14. Cookies and Similar Technologies

Acadastore may use cookies and similar technologies to operate, maintain, and secure our Services.
These may include:
Session Cookies: Used to maintain authenticated sessions and enable users to remain logged in while navigating Acadastore.
Security Cookies: Used to support authentication, application security, session management, and anti-forgery protections.
Preference Cookies: Used where applicable to remember user settings or selections.
Performance or Analytics Technologies: Where implemented, these may help us understand how Acadastore is used and identify opportunities to improve performance and usability.
Most browsers allow you to block, restrict, or delete cookies. However, disabling required cookies may prevent authentication and other Acadastore functionality from working correctly.

15. Third-Party Services and Links

Acadastore may use or provide links to third-party services including cloud infrastructure, email services, payment providers, and other technology providers.
When you interact directly with a third-party service, that organization's own privacy policy, security practices, and terms may apply.
Acadastore is not responsible for the independent privacy practices or content of third-party websites or services.

16. Business Transfers

If Acadastore is involved in a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable privacy and legal obligations.

17. Changes to this Privacy Policy

Acadastore may update this Privacy Policy periodically to reflect changes in our Services, technology, legal requirements, business practices, or other circumstances.
When this Privacy Policy changes, we will update the "Last Updated" date displayed near the top of this page.
If we make material changes, we may provide additional notice through the Acadastore website, through the Service, by email, or by another appropriate method.

18. Contact Us

If you have questions about this Privacy Policy, Acadastore's privacy practices, or would like to exercise an applicable privacy right, please contact us:
Acadastore
Website: https://acadastore.com

  +234 8156880465

We may request additional information when reasonably necessary to verify your identity and protect your account before fulfilling certain privacy requests.

Your Consent

By using Acadastore Services, you acknowledge that you have been provided with this Privacy Policy and understand the privacy practices described above.
Where consent is the required legal basis for a particular type of processing, Acadastore will request consent as required by applicable law.